Kithstep for Providers · coming in 2027

Record it once. Keep the whole picture.

Simple record-keeping for supported housing for care leavers aged 18 and over. Daily logs, handovers, actions and incidents in one place, made for staff on a shift, not for an IT department.

Why we're building it

Less time on paperwork. More time with people.

We've worked in residential care and seen how much still lives in ring binders: a handover book, an incidents folder, a fire folder, and six files for every young person. The same thing gets written three times, follow-ups get lost, and nobody can see across the houses.

Kithstep for Providers brings that into one place. Staff write something once. If it needs a follow-up, it becomes an action with a name and a date on it. When it's done, the outcome goes back into the log, linked to where it started.

What it does

Everything a shift needs, joined up

Daily log and handovers

One timeline for each house and each resident. The next shift reads the handover and sees what's still open.

Actions that come back

Any entry can become an action with an owner and a due date. Overdue actions show up for the manager, and the outcome lands back in the log.

Incidents and safeguarding

A proper incident form, with who was told and when, and a manager review that always happens.

Goals and progress reports

Independence goals with the young person's own confidence ratings, and a draft progress report for managers and placing councils.

House checks

Fire tests, safety checklists and repairs, with reminders, so gaps show up before an inspection does.

Kithstep activities built in

Use a budgeting or tenancy activity in a key-work session and record progress against a goal there and then.

A young person's own Kithstep app, journal and Reset Room stay private to them. Staff can't see any of it, and nothing is passed across.

Have a look

Try the demo

The demo has two made-up houses and four made-up residents. Pick a worker, start a shift, read the handover, add to the log and see the manager view.

Please only use made-up details. Anything you type is saved in your own browser and isn't sent to us. The demo isn't a secure system, so it mustn't hold real people's information.

Coming in 2027

Built properly before it holds a single real record

The full version will launch in 2027 with a small group of founding providers. Before anyone uses it for real, it will have:

  • secure logins for every member of staff, with two-step sign-in
  • a separate, private space for each provider, with staff seeing only their own houses
  • records stored in the UK, encrypted and backed up every day
  • a full record of changes that can't be edited or deleted
  • a data protection agreement with every provider

Pricing will be per house, so it stays steady when people move in and out. Founding providers get the best deal.

Founding providers

Help us shape it

We're looking for a few small providers running supported housing for care leavers aged 18 and over. Founding providers will get:

  • the first three months free
  • half price for the first year after that
  • a real say in what gets built first

There's no commitment. Leave your details and we'll be in touch for a chat.